1. How to request deletion
Send an email to [email protected] from the address linked to the account, or include the registered phone number in the message body.
Use the subject line Account Deletion Request so the support team can process it quickly.
2. What happens next
After the request is verified, account data will be deleted or anonymized from active systems. Verified requests are typically completed within seven business days.
3. Data that may be deleted
- Account profile information.
- Saved preferences linked to the account.
- Session records or device registrations where applicable.
4. Data that may be retained
Limited records may be retained when required for legal compliance, fraud prevention, security, dispute resolution, or enforcing product terms.